The following policies apply to all customers.
Legal Notice
All notices from Qwest Technical Services will be posted on our web site. Notices made from you to us
shall be made by e-mail.
Terms of Use
This site may contain other notices, which must be observed and followed. Information on this site may
contain technical inaccuracies or other errors. Information on our site may be changed or updated with
or without notice. Qwest Technical Services reserves the right to refuse service, terminate accounts,
and/or cancel orders in our sole discretion.
Orders
Orders may be placed in person, online or on the phone. For security purposes, we do not accept
orders via email or fax. Once an order has been placed, customers have 5 business days to pay for
their order. After the 5th day, the order will be cancelled.
Shipping & Delivery
At this time, Qwest Technical Services ships merchandise only to locations within the continental
United States, Alaska, Hawaii, Puerto Rico, and the US Virgin Islands. Your order will be shipped
within 24-48 hours after your payment has cleared. When your item has been shipped, we will email
you the tracking number at the email address you provide. The shipping company that will be used is
USPS. Handling and processing fees are included with shipping costs and will be added to all orders.
Note: We are not responsible for service transit time. Transit times are provided by the carrier you
choose, and may exclude weekends and holidays, depending on package origin and destination.
Shipping Insurance
Shipping Insurance is optional and will be at the normal carrier rates. We are not responsible for loss,
theft, or damage of your item if it is not insured.
Sales Tax
New York State requires us to collect sales tax for merchandise and services. Individuals receiving
computer repair services in Chautauqua County will be charged an additional 7.75 % of the total
amount due.
Example: Kelly Jones broke the hard drive in her laptop. She had a 160 GB hard drive and a genuine
product key for Windows XP Professional. She will have to pay for a new hard drive and operating
system installation. The hard drive costs $75 and the operating system installation costs $40,
totaling $115. We are required by law to collect an additional $8.91 for sales tax for the merchandise
and service.
Individuals having items shipped outside of Chautauqua County will be charged an additional 4% of
the total amount due. We do not add sales tax to the shipping amount.
Example: Josh Myars purchases an Acer Laptop for $399.99 and wants to have it shipped to his
home in Plattsburgh, NY for an additional $14. We are required by law to collect an additional $16
for sales tax for the merchandise.
Shipping of PayPal Orders
Orders that are paid by PayPal will be shipped to confirmed addresses only. We will not ship to any
address that is not confirmed. If you want to pay by PayPal, please ensure that you address is
confirmed. If your address is not confirmed, your payment will be refunded and you will be asked to
confirm your address prior to resubmitting your payment.
Payment Methods
The methods of payment that are accepted are:
Business Check
Cashier's Check
Google Checkout
Money Gram
Money Order
PayPal
Personal Check
Western Union
WNY Barter (Businesses only)
Please contact us before paying by Business Check, Cashier's Check, Money gram, Money Order,
Personal Check, Western Union or WNY Barter. Failure to do so may result in your payment, check or
money order being returned. All orders paid by check or money order will be held for clearance. This
process normally takes no more than 5 business days, but may take up to 30 business days to
complete. To expedite your order, please pay by PayPal or Google Checkout. PayPal payments must
be sent to admin@qwest-tech.com.
NOTICE TO SUBSCRIBERS PAYING BY PERSONAL CHECK:
WILLFULLY WRITING A CHECK WITH INSUFFICIENT FUNDS IN YOUR CHECKING ACCOUNT IS
ILLEGAL IN ALL STATES. IF YOU ARE MAKING A PAYMENT BY PERSONAL CHECK, PLEASE
MAKE SURE THAT THE FUNDS ARE READILY AVAILABLE IN YOUR CHECKING ACCOUNT. IF
YOUR CHECK IS RETURNED TO US AS UNPAID, THE FOLLOWING WILL HAPPEN:
• YOU WILL BE CHARGED AN INSUFFICIENT FUNDS FEE IN THE AMOUNT OF $35 OR THE
MOST ALLOWED BY YOUR STATE.
• THE LOCAL LAW ENFORCEMENT AGENCY IN YOUR AREA WILL BE CONTACTED
REGARDING THE RETURNED CHECK.
WE WILL NOT ACCEPT STARTER CHECKS UNDER ANY CIRCUMSTANCES
Returns and Refunds (30 Day Guarantee)
If you are unsatisfied with the item you purchase from us, you may return it to us with-in 30 days of the
day you receive the item. We will refund your purchase minus a restocking fee of 25% unless waived
by one of our employees. We will waive the fee automatically if a customer has received the wrong
product or a defective product. If one of our customers receives the wrong product, or if the product is
defective, we will also pay for the return shipping costs. Otherwise, the customer must pay for the
return shipping costs. If one of our customers receives a defective product, we will also pay for the
return shipping cost and refund or exchange the product only if insurance is purchased.
Legal Notice
All notices from Qwest Technical Services will be posted on our web site. Notices made from you to us
shall be made by e-mail.
Terms of Use
This site may contain other notices, which must be observed and followed. Information on this site may
contain technical inaccuracies or other errors. Information on our site may be changed or updated with
or without notice. Qwest Technical Services reserves the right to refuse service, terminate accounts,
and/or cancel orders in our sole discretion.
Orders
Orders may be placed in person, online or on the phone. For security purposes, we do not accept
orders via email or fax. Once an order has been placed, customers have 5 business days to pay for
their order. After the 5th day, the order will be cancelled.
Shipping & Delivery
At this time, Qwest Technical Services ships merchandise only to locations within the continental
United States, Alaska, Hawaii, Puerto Rico, and the US Virgin Islands. Your order will be shipped
within 24-48 hours after your payment has cleared. When your item has been shipped, we will email
you the tracking number at the email address you provide. The shipping company that will be used is
USPS. Handling and processing fees are included with shipping costs and will be added to all orders.
Note: We are not responsible for service transit time. Transit times are provided by the carrier you
choose, and may exclude weekends and holidays, depending on package origin and destination.
Shipping Insurance
Shipping Insurance is optional and will be at the normal carrier rates. We are not responsible for loss,
theft, or damage of your item if it is not insured.
Sales Tax
New York State requires us to collect sales tax for merchandise and services. Individuals receiving
computer repair services in Chautauqua County will be charged an additional 7.75 % of the total
amount due.
Example: Kelly Jones broke the hard drive in her laptop. She had a 160 GB hard drive and a genuine
product key for Windows XP Professional. She will have to pay for a new hard drive and operating
system installation. The hard drive costs $75 and the operating system installation costs $40,
totaling $115. We are required by law to collect an additional $8.91 for sales tax for the merchandise
and service.
Individuals having items shipped outside of Chautauqua County will be charged an additional 4% of
the total amount due. We do not add sales tax to the shipping amount.
Example: Josh Myars purchases an Acer Laptop for $399.99 and wants to have it shipped to his
home in Plattsburgh, NY for an additional $14. We are required by law to collect an additional $16
for sales tax for the merchandise.
Shipping of PayPal Orders
Orders that are paid by PayPal will be shipped to confirmed addresses only. We will not ship to any
address that is not confirmed. If you want to pay by PayPal, please ensure that you address is
confirmed. If your address is not confirmed, your payment will be refunded and you will be asked to
confirm your address prior to resubmitting your payment.
Payment Methods
The methods of payment that are accepted are:
Business Check
Cashier's Check
Google Checkout
Money Gram
Money Order
PayPal
Personal Check
Western Union
WNY Barter (Businesses only)
Please contact us before paying by Business Check, Cashier's Check, Money gram, Money Order,
Personal Check, Western Union or WNY Barter. Failure to do so may result in your payment, check or
money order being returned. All orders paid by check or money order will be held for clearance. This
process normally takes no more than 5 business days, but may take up to 30 business days to
complete. To expedite your order, please pay by PayPal or Google Checkout. PayPal payments must
be sent to admin@qwest-tech.com.
NOTICE TO SUBSCRIBERS PAYING BY PERSONAL CHECK:
WILLFULLY WRITING A CHECK WITH INSUFFICIENT FUNDS IN YOUR CHECKING ACCOUNT IS
ILLEGAL IN ALL STATES. IF YOU ARE MAKING A PAYMENT BY PERSONAL CHECK, PLEASE
MAKE SURE THAT THE FUNDS ARE READILY AVAILABLE IN YOUR CHECKING ACCOUNT. IF
YOUR CHECK IS RETURNED TO US AS UNPAID, THE FOLLOWING WILL HAPPEN:
• YOU WILL BE CHARGED AN INSUFFICIENT FUNDS FEE IN THE AMOUNT OF $35 OR THE
MOST ALLOWED BY YOUR STATE.
• THE LOCAL LAW ENFORCEMENT AGENCY IN YOUR AREA WILL BE CONTACTED
REGARDING THE RETURNED CHECK.
WE WILL NOT ACCEPT STARTER CHECKS UNDER ANY CIRCUMSTANCES
Returns and Refunds (30 Day Guarantee)
If you are unsatisfied with the item you purchase from us, you may return it to us with-in 30 days of the
day you receive the item. We will refund your purchase minus a restocking fee of 25% unless waived
by one of our employees. We will waive the fee automatically if a customer has received the wrong
product or a defective product. If one of our customers receives the wrong product, or if the product is
defective, we will also pay for the return shipping costs. Otherwise, the customer must pay for the
return shipping costs. If one of our customers receives a defective product, we will also pay for the
return shipping cost and refund or exchange the product only if insurance is purchased.
| Copyright 2009 - 2010 © Qwest Technical Services - All Rights Reserved |
| Advertise with Us Referral Program Site Map |
| About Qwest Tech |
| Qwest Tech Policies |
| Qwest Tech Extras |
| Qwest Tech Club Qwest Tech Wireless Gift Cards |
| Qwest Tech Policies |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
 | |  | |  | |  | |  | |  | |  |